• Finding motivation to work towards organisational goals rather than individual/team goals
• What Psychologists say about managing people better
• Role of Emotional Intelligence in leading teams
• Cohesiveness; Empathy and its impact on interpersonal relationships
• Getting rid of “blame games”; taking ownership and responsibility
• Communicating assertively, eliminating groupthink, and delegating tasks
• Increasing Trust and strengthening relationships for higher productivity
• Breaking silos: within and between teams/departments/locations
• Understanding team roles and interpersonal-dynamics
• Accountability and using feedback as a developmental tool

EMOTIONAL INTELLIGENCE

• Learning empathetic communication-skills through cinema; Empathy-building and understanding other’s point of view without judgment.
• Latest research from the behavioural sciences, on using EI to leadread more better
• Being more accepting of flaws or setbacks, managing the obsession with imaginary expectations
• Asking powerful questions that help build connections, or to defuse conflicts
• The art of Listening, which is the biggest obstacle in understanding each other
• Popular concepts from Psychology to explain our poor listening, rigidity, and insecurity.
• Increasing Emotional Intelligence: “Utilizing” negative emotions (converting them into positive ones)

MASTERY IN COMMUNICATION SKILLS

• Understanding and adapting to different working/management styles of people
• Art of Giving/Receiving Feedback – to help rather than to hinder productivity
• Written Communication: Focussing on enhancing the 3 key elements: Clarity, Structure, and Relevance
• Speaking effectively, influencing people verbally, understanding things to work on for self
• Feedback on how people really judge us on: Speaking, Listening, Leadership, Likeability.
• Skilled problem-solving through Deep Listening
• Scientific tactics of influencing people verbally and non-verbally